To date neither Sony nor Gracenote has received reports of any customers being affected by this issue. The stereo OS is up-to-date.Recently, a security vulnerability has been found within a limited number of Sony's Software applications. When going back to Bluetooth back to generic or wrong image. When playing music via the usb port from iPhone the correct images were displayed. I normally use Bluetooth but gave that a try. His only suggestion was to plug my phone in to the USB port. After some time the parts guy called me back and said he'd talked to everyone he could at the dealership and they thought the database should update on its own.
He transferred me to the parts department where I spoke to a guy who was nice but had never even heard of Gracenote. I talked to the service department writer and was told he had no idea how to update but there would be a cost. I called Toyota for help and was told to just call the dealership. Most artists/groups that have released songs in the last year come up with a generic or incorrect image on the screen. I have a 2015 with the premium plus stereo. I know this is an old thread but I would like to know if anyone has figured out how to update the database. Maybe for updating Entune itself it makes sense, but not just the Gracenote DB. I think it's stupid Toyota decided to go that route. Toyota is the only one that doesn't allow it and makes you come into the dealership for updates, or for those of us who are willing to do it unofficially. According to the Gracenote site, they provide DB updates to all the other brands that incorporate it. Toyota is the only brand that is hard to update, from what I can tell. With that said, I too would like to update the Gracenote DB.
If it doesn't have either of those, it'll just display the generic icon. It'll display the album cover if it's available, otherwise it'll display a photo of the artist/band. The Gracenote DB, as far as I can tell, is the internal database of album art. They transmit little bits of data over the FM airwaves. is picked up via RDS (radio data system) or the HD radio signal.
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